Refund and Returns Policy
At Asperity Technologies, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, you may return it under the following conditions:
Returns
- Items can be returned within 14 days from the date of delivery.
- Products must be unused, in their original packaging, and in the same condition as received.
- All accessories, manuals, and proof of purchase must be included.
Non-Returnable Items
- Products damaged due to misuse, improper handling, or unauthorized repairs.
- Items missing original packaging or essential components.
Refunds
- Once the returned item is inspected and approved, your refund will be processed within 7 days.
- Refunds will be issued via the original payment method unless otherwise agreed.
In-Store Returns Address
📍 Standard Street, Standard Building, 6th Floor, Room 16
For assistance with returns or refunds, please contact us at 0722 552 608 or Email: deals@asperitylimited.co.ke. We are always ready to help make your shopping experience smooth and worry-free.